Can I use a new fireplace with my existing chimney?
In many cases, yes. We’ll assess your chimney’s condition and suitability during a site survey and recommend options that work best with your current setup—or suggest any modifications needed.
Can I visit your showroom?
Yes! We welcome all customers to visit our showroom to browse our full range of fireplaces, stoves, surrounds, and accessories. Our team will be on hand to offer advice and answer any questions.
Do you install electric fireplaces?
Absolutely. We offer a wide range of stylish electric fireplaces that are easy to install and perfect for homes without chimneys or gas access.
Do you offer a full installation service?
Yes, we offer a complete supply and installation service for all our fireplaces. Our experienced, Gas Safe and HETAS-registered installers ensure everything is fitted safely and professionally.
How long does installation take?
Most standard installations are completed in 1–2 days. More complex jobs or custom builds may take slightly longer—we’ll always give you a clear timescale before starting work.
